Q & A

General

Q:  Why MyIvault.com?
A:  MyIvault.com is dedicated to the protection of your data.  Unlike some other backup providers, MyIvault.com utilizes industry leading storage technology to protect your data.  This ensures that if you should need to use the restore option of our service, that your data is there to recover from.  MyIvault.com is also committed to continually improving our infrastructure and software to ensure that the latest technological advancements are being used to make your backups faster and more efficient.

Q:  What OS's work with MyIvault.com?
A:  Windows XP, XP64, Vista (all flavors)

Q:  How fast of a connection do I need?
A:  Theoretically, you could backup your data over dial up, but the slowest connection MyIvault recommends for use is a 256kb broadband connection.  Naturally, the faster your connection is, the more data you can back up remotely.

Q:  Can I back up multiple computers?
A:  Yes, the software client support LAN (networked) computers. 

Q:  How do I set it up?

Q:  How Does MyIvault.com work?
A:  After installing the client and creating your backup schedules, the MyIvault software client scans your computer(s) and locates the files for backup.  The client then creates a local cache of the data.  The software then locates identical data and sends the data to the server.  If a particular segment of data matches one or more other segments, the data segment is only sent once.  Since the data is cached locally and on the server, that segment of data will not be sent again.

Business

Q:  Can I use it for my business?
A:  Yes, Since MyIvault backs up your data off-site and is encrypted, it helps your company to meet regulatory compliance needs. 

Q:  Will it back up SQL and Exchange?
A:  MyIvault's client software also will back up your Exchange and SQL data to our servers.